About the Network

The Home Performance Contractor Network (HPCN) is a database of retrofit contractors in British Columbia (BC) that meet specified trade designation and training qualifications and are subject to ongoing review and quality assurance checks.

Home performance is a holistic approach to identifying and addressing homeowners’ energy efficiency, comfort, health, and safety related issues to make a home perform better. It is estimated that nearly 500,000 single detached houses in BC may benefit from home performance upgrades. Whole home performance renovations in BC can assist utilities to meet energy conservation targets and governments to meet greenhouse gas reduction targets. Additionally, this multi-billion-dollar industry supports job creation and business development in communities across the province.

The Home Performance Contractor Network (HPCN) is the result of years of industry collaboration dedicated to improving the quality supply and consumer demand for affordable home performance services. It is a network developed for industry, by industry. Learn more about home performance and the HPSC and the broader vision behind the network.

Currently a PRC (Program Registered Contractor) with BC Hydro and Fortis BC?
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Who Can Participate?

Currently, the HPCN is open to retrofit contractors in BC that install any of the following:

Windows and doors (fenestration)

Heating, ventilation, and cooling systems (HVAC)

Insulation

Contractors may sign up for the HPCN under one or more of these sectors. The HPSC intends to expand the network to include general renovation and energy advisors in 2022.

Registration
OPEN

Mandatory*
OCTOBER 5, 2021

Registration
OPEN OCTOBER 5, 2021

Mandatory*
SPRING 2022

Registration
OPEN OCTOBER 5, 2021

Mandatory*
FALL 2022

Registration
OPEN JANUARY 3, 2022

Mandatory*
TBD

Registration
OPEN JANUARY 3, 2022

Mandatory*
TBD

*Mandatory for the CleanBC Better Homes income-qualified offer

To be eligible to apply to the HPCN, contractors must:

  • Be companies or independent contractors. Individual installers are not eligible to apply on their own.
  • Directly employee their installers for the relevant sector. Membership in the HPCN does not cover sub-contractors. Read more on this in the FAQs.
  • Be currently be operating in British Columbia and have been operating in British Columbia for a minimum of three (3) consecutive years before the date of their application. If you are interested in applying but have under three years of experience, contact us for further discussion

What’s in it for Contractors?

Membership in the HPCN is a mandatory eligibility requirement for the following incentive and rebate programs:

CleanBC Better Homes Rebates (HVAC & Insulation only)

CleanBC Better Homes Income-Qualified Offer (launching soon)

Home Renovation Rebate Program (HVAC & Insulation only)

See the timeline below for dates when the HPCN becomes mandatory for various incentive and rebate programs.

A reminder that your membership in the HPCN is one pre-requisite for rebate or incentive program eligibility. It is the responsibility of the applicant (either yourself or your customer depending on the program) to confirm that any additional rebate or incentive program requirements are met. Contractors are encouraged to understand these requirements and help their customers to understand by directing them to betterhomesbc.ca

There are multiple additional benefits for contractors who join the HPCN, including:

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Subsidized training (for a limited time)

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Business information displayed in a public directory, which will be promoted across BC, to reduce advertising costs, level the playing field, and increase ease of customer access

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Public recognition for quality work and the use of the Home Performance Contractor Network logo

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Invitations to exclusive networking, engagement, and training opportunities for home performance professionals and stakeholders

Joining the HPCN is an opportunity to personally impact the reputation and success of the home performance industry by increasing quality work. A growing, well-respected industry provides security for contractors, installers, manufacturers, and suppliers across the province.

How to Participate

Retrofit companies that employ installers (“the contractor”) may apply to join the HPCN. A company representative will need to complete business accreditation requirements and is responsible for signing up eligible employees to complete the qualification criteria. Contractors must have a minimum of 1 supervisor or lead installer complete the qualification criteria, but they are welcome and encouraged to have more employees qualified.

The basic steps and criteria for participation in the HPCN are outlined below. For a complete breakdown of the steps and criteria for participation, including the network’s Code of Conduct and resolution protocol, click here. 

Contractor applies to the HPCN: submits business information, agrees to the Code of Conduct, and submits Customer References

Contractor invites employees to complete qualifications

Contractor submits final business documentation and signs HPSC agreement

  • Company information is live in the public database
  • Contractor has access to HPCN marketing materials and training reimbursements
  • Contractors and their employees are subject to ongoing management and quality assurance checks

 Questions? View detailed steps here or check out the frequently asked questions page. 

Ready to register as a quality contractor?